Privacy Policy

Your privacy is important to us. It is Starbuz Store's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://starbuz.store, and any other sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

Information We Collect

Information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.

"Voluntarily provided" information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

"Automatically collected" information refers to any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence.

Device Data

When you visit our website or interact with our services, we may automatically collect data about your device, such as:

• Device type
• Operating system
• Geo-location data

Personal Information

We may ask for personal information — for example, when you subscribe to our newsletter, purchase a product, or contact us — which may include:

• Name
• Email
• Phone/mobile number
• Billing address
• Social media profiles

Transaction Data

Transaction data refers to data that accumulates over the normal course of operation on our platform. This includes transaction records, stored files, user profiles, analytics data, and other metrics created or generated as users interact with our services. Payment card details are processed directly by our payment partner (Razorpay) and are never stored on our servers.

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

• Register for an account
• Purchase a product or subscription
• Sign up to receive updates via email or social media
• Use a mobile device or web browser to access our content
• Contact us via email, social media, or similar technologies
• Mention us on social media

We may collect, hold, use, and disclose information for the following purposes:

• To provide you with our platform's core features and services
• To deliver products and/or services to you
• To contact and communicate with you
• For advertising and marketing, including promotional information about our products and partner offers
• To comply with our legal obligations and resolve disputes
• For security and fraud prevention
• For technical assessment and improvement of our website

Security of Your Personal Information

When we collect and process personal information, and while we retain it, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to, in accordance with this privacy policy or to meet a legal, accounting, or reporting obligation. If your personal information is no longer required, we will delete it or anonymise it.

Children's Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

• A parent, subsidiary, or affiliate of our company
• Third-party service providers (IT, hosting, analytics, marketing, payment processing)
• Our employees, contractors, and related entities
• Existing or potential agents or business partners
• Courts, tribunals, regulatory authorities, and law enforcement, as required by law
• An entity that buys, or to which we transfer all or substantially all of our assets and business

Third parties we currently use include:

• Google Analytics
• Shopify
• Razorpay
• Email service providers

International Transfers of Personal Information

The personal information we collect is stored and/or processed in India, or where we or our partners, affiliates, and third-party providers maintain facilities. Where we transfer your personal information to third parties in other countries, we will do so in accordance with applicable law and protect it in line with this privacy policy.

Your Rights and Controlling Your Personal Information

Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose it in accordance with this privacy policy.

Access & correction: You may request details of the personal information we hold about you and ask us to correct anything inaccurate.

Marketing permission & unsubscribe: You may opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us.

Complaints & data breaches: If you believe we have breached a relevant data protection law, please contact us and we will investigate promptly.

Use of Cookies

We use cookies to collect information about you and your activity across our site. Please refer to our Cookie Policy for more information.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us.

Limits of Our Policy

Our website may link to external sites that are not operated by us. We have no control over the content and policies of those sites and cannot accept responsibility for their privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we change this policy, we will post the changes here.

Contact Us

For any questions or concerns regarding your privacy, you may contact us at connect@starbuzzdigimark.com.